What does appliance repair cost?

The cost of appliance repair can vary depending on the type and severity of the issue. We provide a transparent pricing model with a detailed quote before any work begins.

Do you guarantee your work?

Absolutely! At UDG Services, we pride ourselves on the quality and reliability of our work. We offer warranties on parts and labor to give you peace of mind.

Commercial Appliance Repair Solutions in Grand Rapids

Q: Are your technicians certified and insured?

Yes, all our technicians are certified and insured. They undergo rigorous training and are well-versed in repairing all major appliance brands and models.

Expert commercial appliance repair in Grand Rapids for restaurants & businesses. 24/7 emergency service for kitchen equipment, refrigeration & HVAC. Call UDG Services today!

4.9 rating

295+ Google Reviews

Licensed & Insured • Veteran-Owned • Serving West Michigan

I'm so happy I chose to use UDG Services! At first I was told I couldn't get a new circuit board for my washer for 4-6 weeks but UDG was able to find me the part I needed and had it installed within 2 days! UDG gave me peace of mind and was well worth the money!

Nathan Elliot

Grand Rapids businesses depend on reliable appliances and equipment. When commercial refrigeration fails, kitchen equipment breaks down, or laundry machines stop working, the impact hits your bottom line immediately. UDG Services provides the responsive, expert commercial repair that Greater Grand Rapids businesses need.

Understanding Commercial Urgency

A restaurant with failed refrigeration faces potential food loss and health code issues. A hotel with broken laundry equipment can't serve guests properly. We understand that commercial equipment failures are genuine emergencies requiring immediate response.

Commercial-Grade Expertise

Commercial equipment differs significantly from residential appliances—higher capacity, continuous use, and different construction. Our technicians have specific training on commercial equipment, ensuring proper diagnosis and repair.

Fast Response for Grand Rapids

Located to serve West Michigan efficiently, we provide same-day emergency service for urgent commercial situations. Our goal is minimizing your downtime and getting your operation back to full capacity quickly.

Preventive Maintenance Programs

Smart business owners prevent problems before they cause downtime. Our commercial maintenance programs include scheduled service that catches issues early, extends equipment life, and provides documentation for compliance purposes.

For commercial appliance repair in Grand Rapids and throughout West Michigan, UDG Services delivers the expertise and responsiveness your business deserves.

Running a business in Grand Rapids means keeping everything running smoothly, especially your commercial appliances. When commercial kitchen equipment or HVAC systems break down, it can significantly disrupt operations and impact your bottom line. That's why having access to reliable Grand Rapids commercial appliance repair services is essential for business continuity. From restaurant kitchen equipment to commercial refrigeration and air conditioning units, professional repair services help maintain operational efficiency, ensure customer satisfaction, and enable your staff to work without interruption.

Grand Rapids restaurants and food service businesses depend on their commercial kitchen equipment to maintain daily operations. When ovens, fryers, dishwashers, or refrigeration units malfunction, it can halt service and lead to revenue loss. That's why having access to expert commercial appliance repair technicians is critical. We understand the urgency of equipment failures and offer specialized repair solutions to get your kitchen equipment back in operation quickly.

Commercial Kitchen Equipment We Service

Our experienced technicians provide comprehensive repair services for all types of commercial kitchen appliances and restaurant equipment, including commercial ovens, ranges, fryers, griddles, steamers, commercial dishwashers, ice machines, commercial refrigerators and freezers, walk-in coolers, and specialty equipment like gas woks and stone pizza ovens.

What Our Customers Say About Our Commercial Appliance Repair Services

"Nick came out within 24 hours to diagnose a problem with our Bosch dishwasher. He quickly diagnosed the problem, listening carefully to the history we gave. He recommended that it would probably be more financially expedient to replace it. We asked him to recommend a brand and a place to buy it. He even looked it up online for us."

— Kathleen W., West Michigan

"Toby was AWESOME! I called UDG about my leaking dishwasher. The appointment setup was quick and simple. Toby arrived the next day and replaced my water supply line quickly and efficiently. Highly recommend. Thanks UDG!"

— Christian H., West Michigan

"We had an issue with the dishwasher and the guys at UDG came out and were very professional! I had texts as to arrival time and they were quick to figure out the problem, the new part was ordered and installed a day later (hard to do with Kitchen Aid appliances). We had another issue arise (completely unrelated)..."

— Gregory I., West Michigan

Schedule Your Commercial Appliance Repair Today

UDG Services provides fast, reliable commercial appliance repair throughout West Michigan. As a Veteran-owned business, we bring military precision and dedication to every repair job—backed by our warranty and 90%+ first-visit completion rate. Our technicians are trained to handle all major commercial appliance brands and equipment types.

Serving: Grand Rapids, Muskegon, Grand Haven, Norton Shores, Spring Lake, Fruitport, Holland, and communities throughout West Michigan and Kent County.

Book a commercial appliance repair service call today—we'll take it from here.

Frequently Asked Questions About Commercial Appliance Repair in Grand Rapids

What kind of commercial kitchen equipment do you repair?

We're experts at repairing all types of commercial kitchen equipment, including commercial ovens, fryers, ranges, griddles, steamers, and commercial dishwashers. We also service specialized restaurant equipment like gas woks, stone pizza ovens, commercial ice machines, and food preparation equipment. If you have unique commercial kitchen appliances, just ask us—we likely have experience servicing it!

Do you offer emergency repair services for commercial refrigerators?

Yes, we provide 24/7 emergency repair services for commercial refrigerators and freezers. We understand how critical it is to maintain proper food storage temperatures to prevent spoilage and ensure food safety compliance. Our emergency commercial refrigeration repair technicians are available around the clock to help you whenever equipment failures occur.

How do your commercial HVAC services help my business?

Our commercial HVAC repair and maintenance services help maintain comfortable temperatures for both customers and staff. We service heating systems, air conditioning units, and ventilation systems, including specialized kitchen exhaust and ventilation systems in busy commercial kitchens. Proper HVAC maintenance ensures energy efficiency and creates a comfortable environment year-round.

How long has your commercial appliance repair company been in business?

Our company was established in 1921, meaning we've been serving businesses in Grand Rapids and West Michigan for over a century. As a family-owned business with deep roots in the community, we pride ourselves on honest service, fair pricing, and building long-term relationships with our commercial clients.

What kind of support do you offer for restaurants and food service businesses?

We offer comprehensive commercial appliance repair services for all types of restaurant equipment and food service appliances. We're available 24/7 for emergency repairs because we know that equipment breakdowns can happen at any time and can't wait until regular business hours. Our goal is to provide fast, efficient repairs to minimize downtime and prevent revenue loss.

How do you keep customers updated during a commercial appliance repair?

We believe in transparent communication throughout the repair process. We'll send you updates via text message, phone calls, or email based on your preference. Our certified technicians will explain the problem, discuss repair options, provide upfront pricing, and keep you informed every step of the way so you can make informed decisions about your commercial equipment.

Do your commercial appliance repair technicians carry parts with them?

Our fully-stocked service vehicles carry a wide inventory of common commercial appliance parts and components. This allows us to complete most repairs on the first visit, minimizing downtime for your business. If we need a specialized part for your commercial equipment, we'll order it quickly from our supplier network to get your appliances running again as soon as possible.

Which areas do you serve for commercial appliance repair?

We serve businesses throughout Grand Rapids and the surrounding West Michigan areas, including Kent County, Muskegon County, and Ottawa County. Our service area includes Grand Rapids, Muskegon, Grand Haven, Norton Shores, Spring Lake, Fruitport, Holland, and nearby communities. We know the local business community well and are committed to supporting commercial operations in our region.

Frequently Asked Questions About Commercial Appliance Repair in Grand Rapids

What kind of commercial kitchen equipment do you repair?

Do you offer emergency repair services for commercial refrigerators?

How do your commercial HVAC services help my business?

How long has your commercial appliance repair company been in business?

What kind of support do you offer for restaurants and food service businesses?

How do you keep customers updated during a commercial appliance repair?

Do your commercial appliance repair technicians carry parts with them?

Which areas do you serve for commercial appliance repair?

We are Veteran owned and provide both Residential and Commercial services throughout West Michigan. We handle installations, repairs, and maintenance for most residential and commercial appliances.

Why Choose Us?

Greg Cooper’s (owner) journey from Coast Guard veteran to business owner was driven by a desire to honor his father’s memory and continue his legacy of service and entrepreneurship.

Drawing inspiration from his father’s humorous email handle, “UDangGuy,” Greg founded UDG Services with a mission to not only repair appliances but also to create an empathetic culture of compassion and fun, with high accountability.

Just as his father found joy in helping others and running his real estate ventures, Greg infuses UDG Services with the same spirit.

The company stands as a testament to Greg’s commitment to excellence, ensuring that customers receive the best service possible, while also remembering the values passed down from his father.

What Our Customers Say...

We work hard to earn our customer's reviews and are so grateful for those who took the time to leave us a review.

Jessee diagnosed the problem with my Electrolux stackable washer and dryer. He was efficient and it allowed me to make a decision to get a new stackable washer and dryer. I was very pleased with overall experience.

Michael Weirsma

Amazing!! Communication is excellent and everyone I came in contact with was very pleasant and professional. Would definitely recommend.

Phil Lawrence

Jessee was very pleasant. Arrived on time. Gave me a heads up when he was on his way. Worked very efficiently. Showed me what the problem was, and explained what he had to do to fix it. Overall I was very impressed. If I have any problems with appliances in the future you will be my 1st choice.

John Beyer

Jesse was very professional, thorough and deligent. Made sure to research every aspect of repair and or replace to give best suggestions on how to move forward.

Diane Schrotenboer

Technician was on time and found the issue with my dryer in a timely manner. Set up a plan to correct the issue, very happy with service. I would recommend your business.

Andrew Lucas

Greg was great to work with! He took the time to diagnose my temperamental dryer and find a good solution to my problem. Would definitely recommend them for any kind of appliance repair you may need.

Mike Haynes

They are my heroes! I had a very urgent refrigerator freezer issue had they were able to fix my fridge Monday with the part I needed. They also charged a lot less for a service call and did a thorough diagnostic scan and figured out the problem promptly and efficiently.

Janice Elkins

See more reviews

We Service Most Popular Brands of Appliances

Frequently Asked Questions

If you don't see the answer to your question here feel free to give us a call!

Will repairing my appliance void its manufacturer warranty?

In most cases, no. Using a qualified, certified technician like those at UDG Services should not void your manufacturer warranty. We follow manufacturer guidelines and use appropriate parts for each repair. If your appliance is still under manufacturer warranty, we recommend checking the terms first. Some warranties require using authorized service providers for certain repairs. We're happy to advise you on the best approach for your specific situation.

Why should I choose a Veteran-owned appliance repair company?

Military service instills values that translate directly to excellent customer service: integrity, attention to detail, commitment to the mission, and respect for the people we serve.

At UDG Services, these values shape everything we do. We show up on time, do the job right, give honest assessments, and treat your home with respect. We take pride in our work and stand behind it. When you choose UDG Services, you're supporting a Veteran-owned small business that's committed to serving the West Michigan community with the same dedication we brought to serving our country.

Why is my dryer taking so long to dry clothes?

Long drying times usually point to one of a few common issues:

Clogged dryer vent: This is the most common cause. Lint buildup restricts airflow and makes your dryer work harder. It's also a fire hazard—dryer vent cleaning should be done every 6-12 months.
Failing heating element or gas igniter: If your dryer isn't producing enough heat, clothes take longer to dry.
Worn drum seals: Allowing hot air to escape reduces drying efficiency.
Overloading: Too many items prevent proper air circulation.

If cleaning your lint trap and checking the external vent doesn't solve the problem, it's time for a professional diagnosis.

What should I expect during a service call?

We make the process as easy as possible. Here's what to expect:

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Before the appointment: We'll confirm your appointment time and contact you when our technician is on the way.

‍During the visit: Our technician will introduce themselves, listen to your description of the problem, and thoroughly examine your appliance. They'll explain what they find and provide a clear estimate before beginning any repair work.

‍After the repair: We'll test the appliance to ensure it's working properly, clean up any work area, and answer any questions you have about maintaining your appliance.

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With a 90%+ first-visit completion rate, most repairs are completed during this single visit.

What payment methods do you accept?

We accept all major credit cards, debit cards, and cash. Payment is due when the service is completed. For commercial accounts, we can discuss invoicing options that work for your business. We believe in making the payment process as convenient as the repair itself.

What brands do you repair?

We repair all major appliance brands, including Whirlpool, Samsung, LG, GE, KitchenAid, Maytag, Frigidaire, Bosch, Kenmore, and many more. We also service premium brands like Sub-Zero, Viking, Wolf, and Thermador.

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Whether you have a basic model or a high-end built-in appliance, our certified technicians have the training and experience to diagnose and repair it correctly.

Should I repair or replace my appliance?

This is one of the most common questions we hear, and the honest answer is: it depends. Several factors come into play—the appliance's age, the cost of repair, its overall condition, and energy efficiency compared to newer models.

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A helpful guideline is the 50% rule: if the repair costs more than half what a new appliance would cost, and your appliance is past the midpoint of its expected lifespan, replacement often makes more sense. But there are exceptions—a high-quality appliance might be worth repairing even at higher costs.

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We'll give you an honest assessment. If we think repair isn't your best option, we'll tell you. Our goal is to help you make the right decision, not just sell a repair.

What areas do you serve?

UDG Services proudly serves homeowners and businesses throughout West Michigan. Our primary service area includes Muskegon, Grand Haven, Norton Shores, Spring Lake, Fruitport, Holland, Grand Rapids, and Kalamazoo, along with the surrounding communities.

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Not sure if we serve your area? Give us a call—we're happy to help and may be able to accommodate locations outside our typical range.

Is it safe to repair a gas appliance myself?

We strongly recommend against DIY repairs on gas appliances. Gas leaks, improper connections, and carbon monoxide risks make gas appliance repair a job for trained professionals.

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Our technicians are certified to work on gas ranges, ovens, dryers, and water heaters safely. They have the training to detect leaks, ensure proper connections, and verify safe operation after repairs.

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For gas appliances, the risks of DIY repair simply aren't worth it. Leave this one to the professionals.

My refrigerator stopped cooling—is my food safe?

Food safety is a legitimate concern when refrigeration fails. According to food safety guidelines, perishable foods can generally remain safe for about 4 hours in a closed refrigerator that's lost power or stopped cooling. A full freezer can hold its temperature for about 48 hours (24 hours if half full).

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To protect your food: Keep the doors closed as much as possible, check the temperature with a thermometer if you have one, and call for emergency repair service. We offer same-day emergency service for refrigerator failures because we know how important this is.

When in doubt about food safety, remember: when in doubt, throw it out.

How quickly can you schedule a repair appointment?

We understand that a broken appliance disrupts your daily routine, so we prioritize getting to you quickly. In most cases, we can schedule your repair within 24-48 hours. For urgent situations—like a refrigerator that's stopped cooling or a water heater that's failed—we offer same-day emergency service throughout West Michigan.

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When you call or book online, we'll find the earliest available appointment that works with your schedule. Our technicians arrive during a convenient time window, and we'll contact you when we're on our way.

How long does a typical repair take?

Most repairs are completed within 1-2 hours. Simpler issues like replacing a worn belt or faulty thermostat might take less time, while more complex repairs involving major components may take longer.

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Our technicians arrive prepared with common parts and tools, which helps us complete over 90% of repairs on the first visit. If a part needs to be ordered, we'll schedule a follow-up appointment at your convenience.

How much does appliance repair cost?

Repair costs vary depending on the appliance type, the specific problem, and any parts needed. Simple repairs might run under $200, while more complex issues involving major components can be higher.

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Here's how we handle pricing: We charge a diagnostic fee to come out and identify the problem. If you proceed with the repair, that fee is applied toward the total cost. Before any work begins, we provide a clear, upfront estimate so you know exactly what to expect—no surprises.

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We believe in transparent pricing. You'll always know the cost before we start the repair.

How long do most appliances last?

With proper care, most major appliances last 10-15 years, though this varies by type:

Refrigerators: 10-18 years
Washing machines: 10-14 years
Dryers: 10-13 years
Dishwashers: 9-12 years
Ovens and ranges: 13-15 years
Water heaters: 8-12 years

Regular maintenance can extend these lifespans significantly. An appliance in the early part of its lifespan is usually worth repairing, while one approaching the end may not be.

Do you offer same-day emergency service?

Yes, we understand that some appliance failures can't wait. A refrigerator full of food, a water heater in winter, or a commercial kitchen with orders to fill—these situations need immediate attention. We offer same-day emergency service throughout West Michigan. Call us and let us know it's urgent—we'll do everything we can to get a technician to you as quickly as possible.

Do you service commercial appliances and restaurant equipment?

Absolutely. We provide comprehensive commercial appliance repair for restaurants, laundromats, grocery stores, schools, healthcare facilities, and other businesses throughout West Michigan.

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Our commercial services include walk-in coolers and freezers, commercial refrigeration, restaurant cooking equipment, commercial dishwashers, laundromat washers and dryers, and ice machines. We understand that equipment downtime means lost revenue, so we prioritize fast response for commercial customers.

Do you offer free estimates?

We charge a diagnostic fee for service calls, which covers the technician's time to travel to your location and thoroughly diagnose the problem. This fee applies whether the issue is simple or complex—proper diagnosis is essential for an effective repair.

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However, if you proceed with the repair, we apply the diagnostic fee toward your total cost. You'll receive a complete estimate before any repair work begins, giving you the information you need to make an informed decision.

Do you offer a warranty on repairs?

Yes, we stand behind our work. All UDG Services repairs are backed by warranty protection that covers both parts and labor. If the same issue recurs within the warranty period, we'll return to make it right at no additional cost.

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We use quality parts and proven repair techniques because we want your appliance to stay fixed. Our 90%+ first-visit completion rate reflects our commitment to getting repairs done right the first time.

Do I need to be home for the repair?

Yes, we ask that an adult (18 or older) be present during the service call. This allows our technician to discuss the problem with you, get approval for the repair and estimate, and demonstrate that the appliance is working properly when the job is complete.

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We schedule appointments during convenient time windows and contact you when we're on the way, so you're not waiting around all day.

Are your technicians certified and insured?

Absolutely. All UDG Services technicians are fully certified, licensed, and insured. Our team receives ongoing training to stay current with the latest appliance technologies and repair techniques. We're qualified to work on all major brands—from everyday household appliances to high-end models like Sub-Zero and Viking.

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As a Veteran-owned business, we hold ourselves to high standards of professionalism and integrity. When our technicians enter your home, you can trust that they have the skills and credentials to do the job right.

Still have questions?

Give us a call and we can discuss your appliance issue.

Call us (231) 533-2900

Get In Touch

We'd love to hear from you! Whether you have questions about our services, need an estimate for repair, or have a question about our maintenance program reach out to us via the form or any of the other listed methods.

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Contact Information

Phone: (231) 533-2900

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Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed

Our Team is ready to fix your appliances - Call or Book today!

Greg

Jessee

Alfred

Chris